Privacy Policy
This Privacy Policy explains how Event Material Hub (EMH) collects, uses, and protects your information when you use our platform.
Introduction
Event Material Hub is committed to protecting your privacy and handling your personal information with transparency and care. This policy describes our practices for the EMH website, seller and buyer accounts, subscription services, and marketplace features.
By using EMH, you acknowledge that you have read and understood this Privacy Policy. The policy applies to all users of our B2B event materials platform, including visitors, registered sellers, buyers, and subscription members across India and other regions where our services are available.
Information We Collect
We collect information that you provide directly and information generated through your use of the platform.
Personal Information
- Name
- Email Address
- Phone Number
- Business Details (company name, GST, address, and related registration data)
Account Information
- Login credentials
- Subscription information
- Seller and buyer profile settings
Usage Information
- Device information
- Browser information
- Activity logs (pages viewed, searches, inquiries sent, and session duration)
How We Use Information
We use collected information to operate, improve, and secure the Event Material Hub platform, including:
- Account management and authentication
- Customer support and dispute resolution
- Subscription processing and billing communications
- Product inquiries between buyers and sellers
- Platform improvements, analytics, and feature development
- Security monitoring and fraud prevention
- Communication and updates about listings, deals, and policy changes
“EMH never sells your personal information to third parties.”
Cookies & Tracking
EMH uses cookies and similar technologies to keep you signed in, remember preferences, and understand how visitors interact with our site.
- Session cookies — required for secure login and navigation
- Analytics cookies — help us measure traffic and improve performance
- Preference cookies — store language, region, and display settings where applicable
You can control cookies through your browser settings. Disabling certain cookies may limit some platform features.
Data Sharing
We may share information only in the following circumstances:
- Service providers — hosting, email, customer support, and infrastructure partners under confidentiality agreements
- Payment gateways — to process subscription and related payments you authorize
- Legal obligations — when required by law, court order, or regulatory authority
- Security investigations — to protect users, prevent fraud, or enforce our Terms and Conditions
Data Security
We implement industry-standard measures to protect your information, including secure storage, encryption in transit where supported, and role-based access controls for internal systems.
While no method of transmission over the internet is completely secure, EMH continuously reviews and updates safeguards to reduce risk and respond to emerging threats.
User Rights
Depending on applicable law, you may have the right to:
- Access your personal data held by EMH
- Update or correct inaccurate information in your account
- Request deletion of your data, subject to legal and contractual retention requirements
- Manage communication preferences for marketing and newsletter messages
Third-Party Services
EMH may integrate with third-party payment gateways, analytics providers, and external websites linked from listings or marketing content. Those services have their own privacy policies, and we encourage you to review them before sharing information.
We are not responsible for the privacy practices of third-party sites you visit by leaving the EMH platform.
Contact Us
For privacy-related questions, data requests, or concerns about how EMH handles your information, contact us:
- Email: support@eventmaterialhub.com
- Phone: +91 98765 43210
- Website: Event Material Hub
You may also reach our team through the Contact Us page.
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